Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
7.9
Location
8.2
Service
6.9
Dining
7.9
Guest reviews
7.6/10
based on 15 reviews
6.8
6.8/10based on 20 reviews
Bill
United States,
May
2024
7.4/10
My stay at the hotel was pleasant overall, with nice large rooms that were well-lit and reasonably clean. The room service was attentive, and the place was quiet. However, the hotel's Club Floor attendant lacked English skills and was sometimes rude, which was disappointing. The location was very convenient, close to the universities and accessible to nearby attractions. The dining options were decent, offering a good variety of Chinese and western foods, although the price was a bit steep for what was offered.
Rooms
8.0
I found the rooms to be nice and large, with good lighting and attentive room service. They were quiet, which was great for a relaxing stay.
Service
6.0
While the room service and other services like dry cleaning and airport shuttle were useful, I encountered some issues with the staff's English proficiency and attitude which affected my overall experience.
Location
9.0
The location of the hotel was very convenient, especially for my business trip, as it was close to Tsinghua University and had easy access to the subway.
Dining
7.0
The dining experience offered a good variety of Chinese and western dishes, but the pricing seemed a bit high for the value provided.
Facilities
7.0
The hotel's facilities were adequate and met my basic needs during my stay.
Walter
United Kingdom,
April
2024
7.8/10
Staying on the 8th floor, my room was large, clean, and well-furnished, with spotless bathrooms and decent internet. However, the maid didn't clean properly every day. The dining experience at 60 RMB for breakfast was pretty good with a variety of fresh Chinese and western foods. The service was friendly overall, but the English competencies were very basic. The location near the South Gate of Tsinghua University and in the high-tech Haidian district was convenient and pleasant. The facilities were satisfactory, but there were minor issues.
Rooms
9.0
The rooms were large, clean, and well-furnished.
Service
7.0
The service was friendly overall, but English competencies were very basic.
Location
8.0
The hotel's location near Tsinghua University and in the high-tech Haidian district was convenient and pleasant.
Dining
8.0
The breakfast had a great variety of fresh Chinese and Western foods.
Facilities
7.0
The facilities were satisfactory.
Emma
United Kingdom,
April
2024
7.2/10
The hotel offers clean and pleasant rooms, but there are issues with room cleanliness. The service is friendly but lacks English fluency. The location is convenient for access to universities but may require transportation for other attractions. The dining options are diverse but average. Despite some drawbacks, the facilities are well-maintained.
Rooms
8.0
The rooms were clean, spacious, and well-furnished, although the maid did not clean properly daily.
Service
7.0
The staff was friendly, but English communication was limited.
Location
8.0
The hotel is well-located for those visiting Tsinghua University and other nearby establishments.
Dining
6.0
The dining options are diverse but only passable in quality.
Facilities
7.0
The facilities are well-maintained and satisfactory.
Ryan
United Kingdom,
December
2023
7.4/10
The hotel offers modern, clean rooms that are quite comfortable, equipped with a nice desk for working and cozy seating. The rooms show a little wear but are very clean, roomy, and pleasant. Some minor maintenance could enhance the overall experience. The service is friendly and helpful, though language barriers might be encountered. The location provides easy access to Tsinghua University but may require reliance on transportation. The dining options are varied, with delicious choices that may not suit all tastes. The facilities meet expectations but could use some improvements.
Rooms
8.0
The rooms are very comfortable and with comparable amenities to other five-star hotels in Beijing.
Service
7.0
The staff is friendly and patient, especially regarding limited Chinese language skills.
Location
7.0
The hotel's location is convenient for access to Tsinghua University, but transportation reliance may be needed.
Dining
8.0
The dining options are varied and delicious, catering to different tastes.
Facilities
7.0
The facilities are satisfactory, meeting basic needs but with room for enhancements.
Margaret
United Kingdom,
December
2023
7.0/10
My stay at the hotel was comfortable and convenient. The rooms were spacious and clean, with very comfy beds, making my stay pleasant. However, I experienced some challenges with the service provided. The location was ideal for my business trip, but there were some drawbacks in terms of service and facilities. The dining options were decent, offering a good value for money.
Rooms
8.0
The room was spacious and clean, offering very comfy beds, which made my stay enjoyable and restful.
Service
6.0
While the staff were welcoming, I noticed they were training a new employee which affected the service quality. There was some impatience and communication issues due to sparse knowledge of English amongst the staff, impacting the overall experience.
Location
7.0
The hotel's proximity to Tsinghua University and the subway was very helpful for my business trip, and the access to the high technology Haidian district was convenient. However, there were some challenges with the service and facilities.
Dining
7.0
The dining experience was decent, offering a variety of Chinese and Western dishes at a good value. However, there were some areas that could be improved based on my assessment.
Facilities
7.0
The hotel's facilities were satisfactory overall, but there were some issues with the service provided that impacted the overall experience.
Julie
United Kingdom,
December
2023
7.4/10
My stay at the hotel was a mixed experience. The rooms were nice with spotless bathrooms and decent internet, although it was too hot even after the staff turned off the heat. The hotel offers amenities comparable to other five-star hotels in Beijing, with HBO and CNN on TV and an excellent shower and bathtub. However, the service had its ups and downs, as some staff members were very helpful, while others lacked English proficiency and professionalism. The location was convenient for those visiting the TUC science park or Tsinghua University, but far from most tourist sights. The dining experience was enjoyable with delicious traditional Chinese options. The facilities were adequate but not exceptional.
Rooms
8.0
The rooms were nice with spotless bathrooms and decent internet, although it was too hot even after the staff turned off the heat. Comparable amenities to other five-star hotels in Beijing.
Service
7.0
The service had its ups and downs, some staff members were very helpful, while others lacked English proficiency and professionalism.
Location
6.0
The location was convenient for those visiting the TUC science park or Tsinghua University, but far from most tourist sights.
Dining
9.0
The dining experience was enjoyable with delicious traditional Chinese options.
Facilities
7.0
The facilities were adequate but not exceptional.
Clyde
United States,
November
2023
7.8/10
My stay at the hotel was quite pleasant overall. The rooms were modern, clean, and quite comfortable, with a nice desk for working and comfortable seating. However, the room was uncomfortably hot the first night. The hotel room size was reasonable with a small desk that I found useful, and overall spacious and clean.
Rooms
8.0
The rooms were modern, clean, and comfortable, with useful amenities like a nice desk and seating. However, the room was uncomfortably hot the first night.
Service
7.0
The service was very helpful overall, especially with the few snags we ran into. However, there were limitations in speaking languages other than Chinese, which caused some inconvenience.
Location
9.0
The hotel's location was very convenient, particularly if you need to access the TUC science park or Tsinghua University. The staff was helpful and friendly, enhancing the overall experience during my business trip.
Dining
8.0
The dining options were quite good, offering a mix of Western and Chinese cuisine. However, as a Westerner who prefers lighter breakfasts, the choices were a bit limited for my taste.
Facilities
7.0
The hotel facilities were decent, offering a good range of services that were satisfactory during my stay.
Trevor
United Kingdom,
November
2023
8.2/10
The hotel offers spacious and clean rooms with attentive service, but could benefit from minor maintenance. The location is very convenient for visiting the nearby universities, and the dining experience is satisfactory. The facilities are well-maintained, providing a comfortable stay.
Rooms
8.0
The rooms are very large, reasonably clean, and come with attentive room service.
Service
9.0
The staff is friendly and accommodating.
Location
9.0
The hotel is ideally located for access to the nearby universities in the high technology district.
Dining
7.0
The dining options are passable, offering a decent meal.
Facilities
8.0
The facilities are well-maintained and contribute to a pleasant stay.
Herbert
United Kingdom,
November
2023
8.2/10
My stay at the hotel was truly delightful. The rooms were spacious and clean, offering a comfortable stay near Tsinghua University. The service was helpful, especially when we encountered a few minor issues. The location was convenient for accessing the university and the high-tech companies in the area. Dining options were diverse, catering to both Chinese and Western preferences. The facilities were modern and well-maintained, providing a pleasant experience overall.
Rooms
8.0
The rooms were nice and spacious, very well lit, and reasonably clean. The spotless bathrooms and decent internet added to the convenience of the stay.
Service
7.0
The staff was very helpful, particularly those assisting with luggage. While basic English was spoken, there is room for improvement in some areas like cooking.
Location
8.0
The hotel's location was very convenient, especially for visitors needing access to Tsinghua University and the TUC science park. However, relying on the subway or taxi was necessary for further exploration in the area.
Dining
9.0
The dining experience was delightful, offering a wide range of traditional Chinese and Western dishes to choose from.
Facilities
9.0
The hotel's facilities were modern and well-maintained, providing a comfortable environment for guests.
Philip
United States,
October
2023
7.2/10
The hotel is conveniently located in the high technology Haidian district, close to universities and the Summer Palace. The rooms are generally fine but may have issues with cleanliness. The service is moderate with staff having limited English skills. The dining experience offers diverse options, especially for breakfast. The facilities are satisfactory but may lack in certain areas.
Rooms
7.0
The room I stayed in was fine, but the cleanliness could be improved.
Service
6.0
The service was moderate with staff having limited English skills.
Location
8.0
The hotel is very conveniently situated in the heart of the high technology Haidian district.
Dining
8.0
The dining experience, especially for breakfast, offered diverse options.
Facilities
7.0
The facilities provided were satisfactory for my stay.
Tim
United States,
September
2023
7.6/10
During my stay, I found the hotel to be conveniently located in the high technology district, making it ideal for accessing nearby universities. The staff was friendly and helpful, but there were some issues with communication. The dining options offered a good variety of Chinese and Western cuisines but had limited options for some nationalities. The hotel's rooms had a comfort issue with cigarette smells, which was resolved with the manager's intervention, though the cooling system was a bit too intense.
Rooms
7.0
The rooms had terrible smells of cigarettes initially, but after bringing it up to the manager, the issue was addressed. The bed was comfortable, but the room would get too cold at times.
Service
6.0
The staff went out of their way to help, including translating in Chinese when needed. However, there were some communication challenges, especially with the Club Floor attendant who seemed unresponsive to our needs.
Location
9.0
The hotel's location in the Haidian district was very convenient, situated between two universities and close to Tsinghua University where I was working.
Dining
8.0
The dining experience provided a great variety of Chinese and Western foods, catering to different tastes. However, the selection might be limited for those looking for specific options.
Facilities
8.0
The hotel's facilities seemed adequate for a comfortable stay.
Ian
United Kingdom,
July
2023
7.0/10
The hotel had a nice room with HBO and CNN on TV and an excellent shower and bathtub, although the service was inexperienced and sometimes rude. The location was convenient for business trips but required reliance on the subway or taxi. The dining options were fantastic with a variety of fresh Chinese and Western foods, but lacked lighter breakfast choices. The facilities were decent despite some language barriers and lack of Google services.
Rooms
7.0
The room was nice, big, and bright with a useful small desk.
Service
6.0
The service was friendly but at times inexperienced and inattentive.
Location
8.0
The location was nearby Tsinghua University and the subway, great for business trips.
Dining
8.0
The dining experience had a great variety of fresh foods but lacked lighter breakfast options.
Facilities
6.0
The facilities were adequate but faced some language and internet limitations.
Lee
United States,
June
2023
8.2/10
My stay at the hotel was quite pleasant overall. The rooms were spacious and clean, but the temperature was too hot, even after the staff adjusted it. The only downside was that the maid didn't clean properly every day.
Rooms
8.0
The rooms were spacious and clean.
Service
9.0
The staff was friendly and helpful.
Location
9.0
The hotel's location is very convenient, situated between the two universities.
Dining
7.0
The dining options were decent, with a good variety of Chinese and Western foods.
Facilities
8.0
The facilities provided were satisfactory.
Basil
United Kingdom,
June
2023
8.4/10
My stay at the hotel was wonderful! The rooms were spacious and nice, with a big bathtub and all the amenities you'd expect from a five-star hotel in Beijing. The location was perfect for my business trip, being conveniently situated near Tsinghua University and the subway. The dining options were fantastic, offering a variety of delicious Chinese and Western dishes. However, the language barrier with some of the staff members was a minor inconvenience, but overall, a great value for the money.
Rooms
8.0
The rooms were nice, with HBO and CNN on TV, an excellent shower, and a big bathtub, making them very comfortable.
Service
7.0
The service was friendly and accommodating, although some staff had limited English skills, which could be a challenge for English-speaking travelers.
Location
9.0
The hotel's location near Tsinghua University and the subway was incredibly convenient for my business needs.
Dining
9.0
The dining experience was great, offering a wide selection of both Chinese and Western foods that were fresh and well-presented.
Facilities
9.0
The hotel facilities were top-notch, providing everything I needed for a comfortable stay.
Mabel
United Kingdom,
June
2023
8.2/10
I found my stay at the hotel quite pleasant overall. The rooms were nice, complete with HBO and CNN on TV, an excellent shower, and bathtub. Even though I had to buy my own breakfast food and take it to the dining room to eat, the rooms felt very comfortable and offered comparable amenities to other five-star hotels in Beijing.
Rooms
8.0
The rooms were nice with HBO and CNN on TV and had an excellent shower and bathtub.
Service
7.0
The service was friendly, although some staff members struggled with English. Despite this, the hotel offered various services like room service, car hire, laundry, and airport shuttle.
Location
9.0
The hotel's location was convenient, being nearby Tsinghua University and a subway station. It was also in the high-tech Haidian district, ideal for accessing Tsinghua University.
Dining
9.0
I found the dining experience fantastic with a wide choice of Western and Chinese dishes. The prices were reasonable for what was offered.
Facilities
8.0
The facilities at the hotel were great, allowing for a comfortable stay. The amenities provided matched what you would expect from a high-quality hotel.
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